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This translation is provided for information. In case of discrepancy, the French version prevails.

Privacy policy

Updated 11 November 2026

The ondoo.fr website is operated by MT&CO, a French simplified joint-stock company (SAS) with share capital of €500, registered with the Paris Trade and Companies Register (RCS) under number 929 216 661, registered office 60 rue François Ier, 75008 Paris, France, VAT number FR72929216661 (hereinafter “Ondoo”).

Data controller

Ondoo, whose details appear in the legal notice. Contact: hello@ondoo.fr.

Data collected and how we use it

When you place an order, we collect your name, email address, delivery address, phone number and order details. This data is used to process and deliver your order, provide customer service and meet our accounting obligations. It is processed on the basis of the contract between us and our legal obligations.

Recipients

Your data is shared only with the service providers needed for your order: Stripe (payment), Mondial Relay (delivery) and Netlify (website hosting). Some of these providers are located outside the European Union; such transfers are then covered by appropriate safeguards, such as the European Commission’s standard contractual clauses.

Retention period

Order data is kept for as long as needed to manage the customer relationship, then archived for 10 years for accounting records, as required by law.

Your rights

You can access, correct or erase your data, restrict or object to its processing, or ask for its portability by writing to hello@ondoo.fr. If you believe your rights are not being respected, you can lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Cookies

This website uses no advertising cookies and no audience measurement. Your cart is simply saved in your browser so you can find it again; this information is not shared with third parties.

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